When you access a site that DownloadHelper can pull files from, the icon goes from gray to multicolored and becomes animated. After install, you'll find a new icon on your browser toolbar. It isn't a difficult process, but it's not as intuitive as we'd expect. That issue aside, the program could use a less convoluted approach. The problem was that the version it was pointing to was the same as the one we'd just installed. As soon as we installed it, DownloadHelper immediately directed us to the publisher's Web site to read a message that we hadn't downloaded the latest version. This tiny Firefox add-on helps with downloading items from the Internet, but install suffers from a minor glitch.
